Question 1

Do I need an appointment to try on gowns?

Accepted Answer

Yes, we operate by appointment only for trying on gowns and accessories and do not allow walk-ins. We recommend reviewing the different appointment options available to find the one that best suits your specific wants and needs.

Question 2

What brands do you carry?

Accepted Answer

We are proud to be the brand ourselves! All garments in our showroom are uniquely designed by our designers and are exclusive to Chérie Amor. You will not find the same dresses anywhere else!

Question 3

Which sizes can I try on in your showroom?

Accepted Answer

Our gowns range from bridal sizes 8-12 in our showroom. However, our professional designers will custom-fit the gowns to your exact size! We offer orders from sizes 4-22 and tailor them according to your measurements, ensuring that any gown you fall in love with in our showroom can be made to fit you perfectly on your wedding day.

Question 4

What should I expect at my first appointment?

Accepted Answer

The bride is welcome to bring ONLY up to 6 guests (bride + 6 guests), including children, during their free 90-minute for appointment. We offer beverages and snacks.

Question 5

What should I bring to the appointment?

Accepted Answer

For your appointment, we provide single-use sticky cups, but you are welcome to bring your own nude underwear and bra cups if you prefer. Shapewear is not necessary, as you are perfect just as you are, but you can bring it if it makes you feel more comfortable. Heels are not necessary since our gowns are all floor length and we want to avoid any slips and falls but if you need them, then bring them along. Most importantly, bring your best self and invite your friends and family to join you in this enjoyable experience!

Question 6

Why are there fees for return visits?

Accepted Answer

All bridal return visits require a $40 reservation fee. We want to ensure that every visit to our showroom is a delightful experience. Our staff dedicates a lot of time and effort to picking out dresses, tidying them up, and even making necessary fixes due to wear and tear. These fees help us maintain the quality and cleanliness of our off-rack dresses, so they look fresh and beautiful for your return visit. This way, you can continue to enjoy the best possible selection and service each time you come in.

Question 7

Are alterations included?

Accepted Answer

Alterations are a separate service, and additional fees apply. We have a fitting session specifically for alterations, where our team will ensure your dress fits perfectly.
Please consult with our staff for detailed information on the alteration process and pricing.

Question 8

When should I get my veil?

Accepted Answer

We strongly recommend purchasing your veil together with your dress. Ordering them at the same time ensures that your veil (which typically takes about 3-4 months to arrive), will be ready in time for your wedding. Don’t wait until your dress arrives to order your accessories, as it could result in unnecessary delays.

Question 9

Where are you located?

Accepted Answer

250 N Golden Circle Dr Unit 204, Santa Ana, CA 92705

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